Our two primary practice areas, Telecom Expense Management (or TEM) and Telecom Management Services (our outsourced Telecom Support practice area) complement each other in a way we feel is unique: We see fiscal discipline and cost management as essential to our Telecom Management services, and because we support end-user environments, we only make recommendations for savings and efficiencies when they will actually make sense in the real world.
Telecom Expense Management
ICOMM's Cost Management Services have helped numerous clients achieve dramatic telephony cost-reductions. ICOMM performs both in-depth expense audits of all telecommunications services as well as ongoing Invoice Validation and Processing Services (IVPS). The knowledge acquired in these processes is critical to carrier negotiations and as the core for an inventory of services.
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Telecom Management Services
ICOMM offers a "boutique" telecom management & support service. For over 15 years we have been providing some of Chicago’s best companies with the project management and vendor coordination services they’ve needed to accomplish their technology objectives. We’ve forged our skills by putting our knowledge, integrity and dedication to work on behalf of our clients on a wide variety of projects.
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ICOMM's TMA – Telecom Management Application Suite
TMATM is a full set of internet-accessible telecom management tools that are continually updated and enhanced. And, unlike many other offerings, we not only provide you with an application, we roll up our sleeves and collect the data to populate it making TMA™ an immediate resource for your company.
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Telecom Consulting Services
At ICOMM, we have worked with dozens of clients on carrier RFPs and implementations, system RFPs and implementations, day to day support issues and ongoing expense management exercises. We help our clients with strategic planning, executive briefings and advisory services addressing the ever-changing world of telecommunications.
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